A Tenant’s Guide to Renting

The NLA protects and promotes the legitimate interests of private-residential landlords. However, a rental property is no-more than a collection of bills and potential headaches without a tenancy; and a tenancy will not be sustainable without a positive relationship between landlord and tenant.

This renters’ guide covers many of the key areas that will affect you during your tenancy:

Know what to expect

It is vital that landlords properly vet prospective tenants to protect their property, and the NLA supports its members to do this through its advice line and tenant referencing service. But it’s equally important that prospective tenants know what to expect from their future landlord and home.

Finding a new place to live can be a very stressful activity, particularly if you do not go armed with the right information. It is important to start any new tenancy on the right foot; most people do not move home very often so viewing a new property can be a daunting and novel experience.

Make a good impression

  • Be friendly
    Your new landlord won’t bite, they’re a person just like you and the viewing will be much more pleasant if you get along.
  • Be punctual
    Your landlord may have a number of appointments to view the property and won’t appreciate being kept waiting.
  • Be honest
    It’s far better to be upfront about your circumstances now, than try to resolve any problems later.
  • Bring references with you
    If you decide that you like the property, it’ll be much easier to secure it if you have proof of identity with you.
  • If you don’t know, ask
    If you don’t understand an aspect of the tenancy or the accommodation, don’t be afraid to ask.

Ask the right questions

Knowing the right questions to ask your potential landlord can help you avoid a lot of confusion in the long-run.

Key questions:

What is the rent, what is included and when is it due?

This is very basic information, but it’s essential that there’s no misunderstanding. Many landlords will expect you to set up a standing order to pay the rent on a certain day every month – this is easy to do and can save you a lot of time and effort.

How long is the tenancy and what happens afterwards?

Most tenancies will be for six or twelve months, but may be allowed to continue indefinitely if there have been no problems during the fixed term agreement.

What about repairs and maintenance?

Landlords have a responsibility to maintain the fabric of their property and certain facilities. But it is worth asking:

(a) How you should contact them if an issue arises

(b) How quickly they aim to respond

If there is outside space, such a garden, it’s a good idea to check who will be responsible for this – as it can vary from property to property,

Is there a deposit and if so where will it be protected?

Most landlords will require a deposit against possible damage to the property. It’s usually approximately equivalent to one month’s rent and is returnable at the end of the tenancy if no issues arise.

Since April 2007 any deposit taken against an Assured Shorthold Tenancy (the default tenancy in England and Wales) must be registered with one of three government recognised schemes. Any reputable landlord will be able to tell you which scheme they plan to use.

Will you make an inventory?

While not a legal requirement, a thorough inventory of the condition and contents of the property agreed by landlord and the tenants is very useful for the avoidance of any doubt or potential disputes in the future.

Can I see the gas safety certificate?

If the property has gas appliances or heating, the landlord must have an annual gas safety check conducted by an engineer registered with ‘Gas Safe Register’.
By law, a copy of the certificate must be made available to tenants.

Can I see the Energy Performance Certificate?

An Energy Performance Certificate (EPC) is a document outlining the energy efficiency rating of a property – according to an independent assessor. These certificates are valid for ten years and are legally required for property marketed ‘to let’.

Are you a member of the NLA, or of a landlord accreditation scheme?

This is not a legal requirement, many landlords choose not to join a landlord body. However, it is a good sign if a landlord has made the effort to join up – and shows a commitment to professional development.

Learn more about NLA Landlord Accreditation

Or

Verify a landlord’s NLA membership status