Thu 15 Mar 2018
Bookings now closed.
Time:09:30 AM - 05:00 PM
Arrival Time:
09:15 AM
Start Time:
09:30 AM
Finish Time:
05:00 PM
De Vere Colmore Gate, Colmore Row
B3 2DX
More Information:
NLA Contact
£145.00 (Non-member) - £115.00 (NLA-member) - £115.00 (UKALA-member)

Event Overview:

There is no onsite parking. The nearest parking is the High Street car park, a short walk from Colmore Gate.

Course Information

UKALA via our partners the NLA runs a one-day course designed to assist agents to develop their professional skills with real value for money. 
This one-day course outlines all you need to know from start to finish of a tenancy, the rights and responsibilities for your landlords and for you as an agent and the tenancy management required between tenant, landlord and lettings agent.  It is the foundation level of knowledge required for agents to become accredited with UKALA. 

Our courses focus on the main issues facing agents including:

  • Agents Duties 
  • Lettings Law
  • Health and safety in the workplace
  • Client money protection
  • Referencing and vetting tenants
  • Setting up a tenancy
  • Managing and ending a tenancy 
  • Common issues facing agents and landlords

Our programme offers an excellent opportunity to network with others including a trainer question and answer session.  We provide expert trainers who are in the letting business or agents themselves, with real life stories and up to date content. 

Benefits to becoming accredited include: 

A quality mark with business advantages for tenants seeking good reputable agents.  Reduced licence and HMO licence for your landlords and preferential services and access to grants in some local authority areas.  A national scheme which offers greater consistency for all agents, landlords, tenants and councils to recognise. 

Benefits of UKALA Accreditation includes: 

UKALA members are eligible to attend a range of NLA courses at discounted rates including this dedicated course for agent accreditation based on agent development and good management practise.  The array of courses are accessed via the extremely popular NLA courses and will equip agency staff with the knowledge to operate the day-to-day running of the business effectively and develop their understanding of the lettings industry.  Staff development in key to a successful business.  Continued professional development is an excellent way for staff to improve their knowledge of the industry. 

N.B If you rent property in Wales, the deadline for compliance has now passed, meaning enforcement action can be taken against you if you are not properly registered and licensed.


Membership Status 


UKALA Full Member 


Non Member