Upad

T:
0333 240 1220
Rating:
0
(8 ratings)
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Overview:

Upad is the UK’s largest online letting agent, and the winner of Best Online Agent 2019 at the ESTAS awards. They advertise your property across the web, on sites including Rightmove, Zoopla and PrimeLocation. Whether you're a first time landlord or a seasoned professional, their  ARLA-qualified Account Managers are here to answer all your questions; 8am to 7pm weekdays and 9am to 4pm on Saturday’s. They help over 15,000 UK Landlords to find great tenants. 

NLA Members get £20 off all advertising packages.

To see how Upad works, visit upad.co.uk/how-upad-works.

Key Services:

How to advertise your property

  1. Register for a Upad account
  2. Choose upload a new property
  3. Add a bit about your property and some photos (they can take professional photos for you) 
  4. Pay and submit
  5. Your property will be live on Rightmove within 2 hours

Upad's tenant-find services start from just £149 inc VAT.

Visit upad.co.uk to get started, or call one of their lettings specialists on 0333 240 1220.

What their customers are saying:

"What a great idea! I have been wanting something like this to happen for a while. I get sick of paying agency fees and especially renewal fees! They have provided an excellent customer service. I am very happy and will continue to use Upad for all of my future lets."

Anna Brightmore

"We have used Upad for 5 of our property lets now, and they have always delivered the goods. The follow up service is superb as well. Truly the best. With our most recent ad, from going live on Rightmove, we had an enquiry within 2 hours which lead to us granting them their new tenancy."

Chris Mayger

See more reviews here

What NLA Members are saying:

"I decided to use UPAD agency to help me find a tenant as quickly as possibe after my previous tenant moved out. With their help I had a new tenant in 6 days! The service I paid for meant that my flat was advertised on all the main websites for renting accommodation. I was given good advice on how to write the advert and which photos are best to use as a lead picture to get as much interest as possible. The agency then managed the calls by emailing and texting me as soon as someone requested a viewing (the same day it went online). I managed the viewings myself which suited me because I was able to choose a suitable tenant having met them all. UPAD very efficiently provided a credit referencing service for the tenant I chose and the report was back in 2 working days. The agency will also provide their own tenancy agreement for you to use with your property. I personally decided not to use it having read it as it was rather unclear in places who/what it referred to. However, overall I was extremely pleased with the service they provided and advice I received from them. I would definitely use them again."
"Prompt, polite service; on the ball and understanding of each individual situation. Good records, so one can discuss information used previously. Good display, easy-enough-to-use website that even I can work out! All enquiries forwarded so fast, they can even outstrip the people contacting you themselves! Constructive support if one is unsure about how to proceed. I have no hesitation in coming back to Upad whenever I need help!"
"Two of my flats were advertised and both were let within 24 hours of viewing. Good quality responses from well placed adverts."
"I've used Upad several times over the years and the service continues to be of a high standard. I needed some extra help this last time because of a change in circumstance and Upad staff were very helpful and sorted things out quickly. The site is great and easy to use and the number of pictures allowed is generous. The only reservation is the cost, quite high considering how easy and quick it is to find tenants in the current market. It's no longer necessary to list a property for months or even weeks as most properties are snapped up in days."
"What an efficient system they have. I wish I could have been able to be as efficient before I retired from estate agency and property management."

NLA Membership

NLA members get £20 off all advertising packages. To get the discount code join the NLA Membership.

Members also benefit from expert knowledge, networking opportunities, a competitive edge and exclusive discounts on a range of services.

Find out more

Coverage

UK wide

Member Offers:

To take advantage of our exclusive supplier offers, please login or join the NLA

Customer Reviews

"Upad. NLA Discount - now you tell me!"

130350 | 5 January 2016 - 6:08pm

I'm at the end of the process of using Upad. I had a ridiculously high response to my ad of a 2 bed in Beddington and the ad was removed by Upad after 50+ responses. It was let incredibly quickly considering it was advertised on Christmas eve. Tenant moved in on 4th January. There is no screening process of tenants so you still have to ask the usual questions and filter out the time wasters. Overall I'm pleased. The referencing and documentation was done remarkably quickly. The tenant paid promptly and the deposit was registered immediately. All I await now is the rent to be transferred to me by Upad.

I would definately use them again.

They use legal4landlords to reference for them. I have a rent protect policy with L4L running from my previous tenant which is transferable. L4L contacted me regarding taking out a new one. They could improve by making the link with existing policies and new tenants or they should at least ask. As it stands I am ringing and emailing to get the transfer acknowledged.

I've been an NLA member for some time - but only just discovered I was entitled to a discount. Wish Upad had asked!

"Contacting üpad"

78580 | 13 April 2015 - 4:07pm

Tried to advertise a property but had a question. They do not answer the phone and they do not call back.
üpad contacted me earlier this year and offered to prove their worth. They were extremely attentive and went out of their way to be helpful. But there was a very poor response and üpad's solution was to get me to pay for a premium listing and suggested my asking rent was too high. None of the very small number of enquiries was suitable and I let both flats myself without lowering the rent.

I have just tried advertising again and had a very poor response. One made an offer but refused to allow me to seek a landlord reference.

In summary extremely helpful but the quantity and quality of responses were poor. I am unlikely to use them again.

"Absolutely essential tool for the landlord"

56538 | 21 August 2013 - 9:35am

Five stars are almost not enough for my verdict on Upad's service.

In terms of what they offer, it is a straightforward way for landlords to advertise their properties through the online lettings portals such as RightMove, PrimeLocation, FindaProperty(Zoopla) for an extremely reasonable rate, particularly with the NLA discount.

My experience of using the service has been quite superb, with normally at least five or six potential tenants popping up within an hour of going live.

On top of that the staff at Upad are always extremely helpful and very friendly. They are very proactive and check every ad before it goes online, recommending changes if they think they will help.

All in all I cannot recommend Upad more strongly - they have helped me immensely and I can't imagine going back to finding tenants in the slow and laborious old-fashioned way that one was forced to use previously.

"UPAD Self-service letting agency"

8336 | 9 May 2012 - 6:30pm

Very pleased indeed with the Upad service. I have used it twice now. On the first occassion I had a tenant on the first day on the second occassion it took 4 days. Their staff are very professional and the process is well automated, just requiring the click on a link to request references and preparation of a tenancy agreement. On top of that it is excellent value for money. Just wish I had discovered Upad sooner instead of using our local high street letting agent for so long.

"Upad"

72419 | 27 February 2012 - 11:33am

Brilliant service - use it regularly. Staff are really helpful and it's a quicker cheaper option to using local letting agents.

"Upad"

40721 | 10 November 2011 - 3:25pm

I used Upad for the first time in May 2011 and found them very efficient. I received some 12 enquiries and had a good choice of tenants. The enquiries were passed to me very quickly both by email and text and the telephone call from the prospective tenant usually arrived at the same time as the text. I am using them again and hoping for a similar result especially as their charge has increased substancially, but for the service I received it was still fair!

"Renting via Upad"

13896 | 14 August 2011 - 7:08am

We have been using upad for some time now and found it to be far better than relying on the local property press which we don't use any more.The last property we advertised brought in excess of a dozen enquiries and resulted in a new tenant. I would recommend them to any landlord.

"Upad"

61703 | 24 June 2011 - 7:27pm

I used this website to advertise a property in May 2011. I found it easy to use. I received some useful phone calls with advice for making my property look more attractive. I only had 3 people contact me for a viewing but that may be a reflection of the lettings market. One of the viewings resulted in a tenancy, so it did the job and I would use this site again.