Article Posted -
12 Oct 2018

The National Landlords Association (NLA) is delighted to be named as members of the Regulating Property Agents Working Group.

The working group, announced today by Housing Minister Heather Wheeler, will be chaired by Lord Best and is made up of experts from across the property sector.

They will consider plans to ensure all customers receive the best service possible from agents. These considerations will take into account the entire sector to ensure consistency across estate, managing and letting agents.

Richard Lambert, CEO of the NLA, says:

“We’re pleased to be invited to join the working group and represent landlords’ views on the appropriate qualification and practice of agents. The lack of consistency across the sector means that unregistered agents can take advantage of landlords and tenants, with little course for redress.

“The different roles of estate, letting and managing agents can also prove confusing, and consistency of requirements across all three areas will be welcome.

“We hope this is the first step in creating a housing strategy that takes every aspect of the sector into consideration, rather than compartmentalising the individual issues.”

Other members of the group include representatives from the Royal Institute of Chartered Surveyors (RICS), Citizens Advice, the Association of Residential Letting Agents (ARLA Propertymark) and the National Association of Estate Agents (NAEA Propertymark).