Landlords needed to help test online right-to-rent service

Article Posted -
14 May 2019

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Right-to-Rent may be nuisance, and subject to at least one legal challenge at the moment, but it remains a legal requirement and as such the NLA continues to work with the Government to make it as straightforwards as possible for landlords to comply. 

As a consequence the Home Office is currently developing an online service for tenants, landlords, and agents and would like landlords to take part in some research to ensure that it meets users' needs. 

Who can take part?

The Home Office would like landlords or agents, who process right to rent checks for potential tenants who possess BRP/ BRC cards (biometric resident permits/ cards), to take part in this round. This is because when the service eventually goes live, initially it will only check the documents of certain cohorts of potential tenants.

What does the research involve?

This round of research is called a private beta and it will last for four weeks. It involves using a private link of the live service with real tenants. We will provide you with information and support if you decide to take part, and in some instances we would like to come and spend some time with you. We will also check in with you every week to see how you’re getting on.

When will the research take place?

Planned to start week commencing 27th May.

How to get involved?

Please email rtr.research@digital.homeoffice.gov.uk or call Ella Botting on 07776808144.

Protecting the people who take part

This research is confidential. The Home Office will only ever use it to improve our service, never for anything else.

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