Avoid fines and penalties by learning how to correctly handle your tenants deposit, avoid end of tenancy damage, rent arrears and successfully manage claims and arbitration.

Taking a deposit from tenants is a valuable tool for landlords as it gives them an additional layer of protection (after a comprehensive tenant check) in the event of rent arrears or damages to the property. Additionally, it encourages tenants to end a tenancy correctly so that they are in a position to get their deposit back.

However, since deposit protection legislation was introduced, it is now a legal requirement to protect your tenant’s deposit. In the UK, all landlords must protect their tenants’ deposit and serve the prescribed information within critical timelines of receiving it. Failure to comply can result in several penalties including fines and potentially losing the ability to regain possession of the property (under a section 21 notice).

Our half-day course provides you with information on the principles of tenancy deposit protection and offers guidance on best practice when it comes to creating an inventory and schedule of condition, minimising disputes at the end of tenancy and obtaining a successful outcome if any dispute arbitration should arise.

Our course programme includes:

  • What is a tenancy deposit?
  • Tenancy deposit protection
  • Tenancy agreement and prescribed information
  • Referencing and selecting tenants
  • The importance of an inventory
  • Check in and check out
  • Fair wear and tear
  • Calculating value of damages
  • Making a claim


Membership Status Cost
NLA Full Member £65
Non Member £85

Forthcoming Deposits, Damages and Disputes courses

April 2018
London View Course Details