Do you have an issue with your lettings? Ask the professionals

The telephone advice line is staffed by our team of experienced landlords with a wealth of knowledge on landlord-related questions and issues.

Our members say that the Advice Line is one of their most valuable benefits.

The advice line is free and unlimited* to NLA Full members

It is available:
Monday to Friday, 9am-5pm


Top Five Landlord Enquiries include:

  1. How do I go about removing a troublesome tenant?
  2. What is tenancy deposit protection?
  3. My tenant's housing benefit payments don't match the rent period. What can I do?
  4. A student tenant wants to swap with another student, what do I do?
  5. Do I need a HMO (House in Multiple Occupation) license?


Membership Status Cost
Individual NLA Member


Family & Business Free*

Upgrade or buy Call Credits

Non Member Join as a Member or buy Call Credits

*Subject to reasonable use                                                                Acceptable use policy 

Telephone Advice Line
Full NLA Members will find the number for the Telephone Advice Line on the back of the NLA Membership Card and Membership Guide, issued to Full Individual, Family and Business Members.

If you require use of the NLA Advice line please join or upgrade or buy call credits.

NLA members and users with available Call Credits can call our dedicated Advice Line on:

020 7840 8939

You may call us:
Monday to Friday 9am to 5pm