Christmas NLA Telephone Advice Line Hours

The NLA Head Office will be closed from Friday 21 December-Wednesday 2 January, however the NLA Telephone Advice Line will be running at reduced hours during this period. 

Our advisors will be available from 9am–1pm on 24 December, and 9am–5pm on Thursday 27 December and Friday 28 December. 

Normal service will be resumed from Wednesday 2 January 2019.

Exclusive to NLA members

Do you have an issue with your lettings? Ask the professionals. 

As a Full Member, you can call our Advice Line for free.Staffed by a team of experienced landlords, our members say that the Advice Line is one of their most valuable benefits.

The advice line is free and unlimited to NLA Full members It is available: Monday to Friday, 8am-6pm and Saturday 9am - 1pm

Top Five Landlord Enquiries include:

  1. How do I go about removing a troublesome tenant?
  2. What is tenancy deposit protection?
  3. My tenant's housing benefit payments don't match the rent period. What can I do?
  4. A student tenant wants to swap with another student, what do I do?
  5. Do I need a HMO (House in Multiple Occupation) license?

Every professional advisor offers a wealth of knowledge and experience, so if you need to know more about tenancy deposit protection, HMO’s, dealing with troublesome tenants or your legal responsibilities as a landlord, we’re here to help

Full NLA Members will find the number for the Telephone Advice Line on the back of the NLA Membership Card and Membership Guide, issued to Full Individual, Family and Business Members.

If you require use of the NLA Advice line please join us as a member.

NLA members can call our dedicated Advice Line on:

020 7840 8939

You may call us:
Monday to Friday 8am to 6pm and Saturday 9am - 1pm