For Tenants

If you’re looking to rent a property, having a responsible and trustworthy landlord is undoubtedly at the top of your wish list.

Fortunately, the transparency of our landlord accreditation scheme offers assurance and peace of mind for prospective tenants and local authorities alike.

What is the NLA Accreditation scheme?

The NLA Accreditation scheme endorses reliable landlords who consistently uphold professional standards of property management.

Before a landlord becomes NLA accredited landlord, they must not only complete a foundation course, but also sign up to our Code of Practice and adhere to the scheme’s rules and regulations.

Some of the rules that landlords must agree to include:

  • Act in a fair, honest, and reasonable way with all tenants at all times
  • Protect all tenant deposits
  • Give all tenants 24 hours’ notice regarding property access • Provide all tenants with a tenancy agreement
  • Deal with urgent repairs within 3 working days (where possible)

To summarise, the Code of Practice and scheme rules lay out the standards a landlord abide by, it also advises the accredited landlord of how the NLA will deal with a complaint about them.

If you’d like further information, please see our full complaint process.

Is your landlord a member of NLA?

All NLA members have a membership number and a membership identity card, this means that you can verify whether or not a landlord is a validated member of the NLA by checking our online register of members.

The register of members also allows you to see whether a landlord is accredited with the NLA.